The assembly instructions weren't very clear. But once assembled, the quality is great.
Overall the product is great. Pain point are the lack of directions. Joining the Facebook rigmetal is essential to find information and updated directions shared by users. Also, directions are obtainable from the Shopify pages too but are not current for the plus version
I love this rig. Assembly was pretty easy, but the instructions could be a little more helpful. This thing is super solid and is way better than my old Playseat Trophy that I had. I love how customizable it is with positioning and addons. I would definitely recommend.
The packaging is totally insuficcient, even for $30. I would much rather pay more for shipping if it means i will actually receive everything I paid for. The package arrived completely shredded because the packaging is not designed for this amount of weight. Parts arrived so damaged that they were unusable. Roughly 20% of the parts are missing. There is 0 Support beyond the building instructions. They did not respond to emails or support messages. They also did not admit me into the facebook group. I now cant finish building the chassis, did not get everything I paid for and feel taken advantage of.
Was a lil challenging for me, but I tend to be on the slower side of things lol. Great product for the price point & lots of potential for future upgrades (if one decides to enter the treacherous rabbit hole of doom and financial despair). Def punches above its weight class all things considered. Now, imma be real, it definitely needs the legs/wheels for that added height. I get how old heads feel after getting out of their cool corvette now lmao. Also if you just so happened to keep your Allen keys from assembling the other fine furnishings of one’s establishment, you’re in great fortune bc you do end up needing that after all. With all that said, I can/will recommend this product to the homies/anyone that asks as the cherry on top of all , it showed up fast as hell (Cali loc)