My experience with Rig Metal has been nothing short of frustrating. After already waiting an extra week due to shipping delays, my order finally arrived—only to find that it was missing all of the hardware and the wheel base. All I received were the bare metal extrusions.
I had reached out to the seller prior to delivery with concerns and received no response. Unsurprisingly, I still haven’t heard back after the incomplete package arrived. Now I’m forced to spend over $100 out of pocket just to get the necessary hardware to make it usable.
For the price I paid, this is unacceptable. No communication, no support, and a product that arrived unusable. Honestly, I should have just built the rig myself.
Great rig, super high quality materials, lots of extra hardware. Could use some better assembly instructions maybe with some of the other configurations you can set it up in but the seller helped me figure it out very quickly. Highly recommending this to other simracers in my communities.
While it takes a little bit to sort it all out and get an understanding on how this thing gets put together... it's worth it. I went from a fold-able rig to this and it's night and day. The sims I play (ACC and F1 on occasion) all paddle shift so I used the shifter mount parts and a single monitor mount arm to support a 34 inch wide monitor to the wheel base uprights and it's holding up well. Thing is very sturdy. I mounted a Ford Mustang seat to it (with a little work) as well and it's amazing! All in all it was a learning experience and the platform is easy to work with once you get it; I've got a few upgrades in mind. Again, if you're debating this rig... full send!
Exactly what I was looking for. Simple, stable solution for my new rig, without a bunch any unnecessary addons. Very high quality and came with everything I needed for assembly
Very sturdy and customizable! High quality materials and construction